Operations
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Warehouse Associate
About Wool&Prince:
Wool&Prince makes better, longer-lasting apparel that naturally resists odors and wrinkles—thanks to superfine merino wool.
We're a small (but growing) team located in Portland, OR. When we're not spreading our love of wool, we're changing the way people think about clothing.—less is more. When a need arises, buy quality over quantity.
About Our Warehouse
We have a 7,200 sq ft space near the Portland airport with a crew of three to five people.
Job Description:
Wool&Prince is looking for an individual with at least 2 years experience in eCommerce fulfillment, logistics, or service related job. As the warehouse associate, you will be responsible for a variety of task such as picking, packing, receiving, organizing, cleaning, and refurbishing. This is an independent position with minimal oversight in a small organization. You will not be sitting in an office.
Warehouse Associate Responsibilities:
-Deliver the right product in the right packaging to the right customer with the right shipping method
-Process returns and exchanges
-Manage shipping costs
-Inbounding: shelve the product away properly
-Inventory management: Maintain correct inventory and conduct regular inventory counts on low stock items
-Willing to put in longer hours around the holiday season
-Maintain IT systems, specifically printers and computers
-Resolve customer service issues or product information requests as needed by the Customer Experience Department
-Investigate customer complaints involving such matters as damaged product, picking, packing, etc. Make adjustments as necessary to insure customer satisfaction.
Qualifications:
-Wool&Prince is looking for an individual with at least 2 years experience in eCommerce fulfillment, logistics, or service related job
-Invested in thoughtful consumerism and sustainable living
-Excellent communication skills
-Strong technical skills: Proficient in Excel, Google docs, and email
-Comfortable taking action without input from others. Independent in thinking and action.
-Reliable, detail oriented, resourceful, and a creative problem solver
You Are:
Passionate about logistics and delighting the customer. Self-motivated. An independent worker. A strong listener and communicator. Reliable. A wearer of many hats.
Our Values:
-Positive, transparent, inclusive
-Question assumptions. Experiment often. Fail fast and cheap. Learn and improve.
-Well done is better than well said.
How to Apply:
Send the following documents to jobs@woolandprince.com:
-Resume
-Cover letter
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Wear Tester
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Wear Tester (Portland, Or)
Description:
Help bring our product to life by being a Wear Tester for men’s and women’s merino wool lifestyle apparel. We are always on the lookout for people to try on our product so our team can gather valuable fit information from real people like you.
This posting is to collect names and sizes of potential wear testers in the Portland, OR area. Please review the below expectations and submit your info if interested. We will contact anyone that fits our needs later on.
Expectations:
-Must have availability weekdays between 9-6pm and live in the Portland, OR surrounding area.
-If selected, during the initial 15 minute "go-see" we will take your measurements and have you try on a couple items. This portion is unpaid.
-If we do a full fitting, rates are $30 for the first half hour, additional $15 each 15 minutes over.
-Fittings usually range from 30-60 minutes in our SE Portland office with our Tech Designers.
-During Fit sessions, we are looking for honest feedback on how the garments fit and feel on the body. We ask questions, but also expect you to tell us if something feels weird, so some garment knowledge is helpful.
-Occasional take-home wear testing may be involved.
-Fittings would happen a few times per year.
Sizes Needed:
MALES:
-sizes XS, S, M, XL, XXL
-Height between 5’8” and 6’4”
FEMALES:
-Sizes XS, 1X, 3X
-Height between 5'6" and 5'10"
To Apply:
Please email helena@woolandprince.com with the following information:
-Age
-Height
-Top/Pant/Dress size
-Chest / Waist / Hip Measurements if possible
-1 full body, clothed photo of yourself
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