Operations
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Warehouse Manager
About Wool&Prince:
Wool&Prince makes better, longer-lasting apparel that naturally resists odors and wrinkles—thanks to superfine merino wool.
We're a small (but growing) team located in Portland, OR. When we're not spreading our love of wool, we're changing the way people think about clothing—less is more. When a need arises, buy quality over quantity.
About Our Warehouse:
Our 7,200 sq ft warehouse is located near Portland International Airport. We have an assistant warehouse manager, two full-time warehouse associates, one full-time refurbishment lead, and a handful of contract team members.
Job Description:
Wool&Prince is looking for an individual with at least 4 years of eCommerce fulfillment and logistics management experience. As the warehouse manager, you will be responsible for ensuring the warehouse is running efficiently while fostering a high-performance, exciting warehouse culture. This is an independent, hands-on position with minimal oversight in a small organization. You will be directly responsible for the success of this operation.
Warehouse Manager Responsibilities:
-Perform all personnel management functions for site associates including hiring, scheduling, time-sheet review, training, performance management, and staff development
-Source and buy supplies
-Plan floor space and any equipment/racking needed
-Deliver the right product in the right packaging to the right customer with the right shipping method
-Collaborate with the refurbishment team
-Manage/analyze shipping costs
-Inbounding: shelve the product away properly
-Inventory management. Maintain correct inventory and conduct regular inventory counts on low stock items
-Willing to put in longer hours around the holiday season
-Maintain IT systems, specifically printers and computers
-Manage warehouse processes and make improvements when needed
-Analyze and resolve work related issues/problems
-Investigate and report all on-the-job accidents and injuries in a thorough and timely manner
-Ensure the efficiency, effectiveness, and profitability of site operations
-Resolve customer service issues or product information requests as needed by the Customer Experience department
-Investigate customer complaints involving such matters as damaged product, picking, packing, etc. Make adjustments as necessary to insure customer satisfaction.
Qualifications:
-Wool&Prince is looking for an individual with at least 4 years of eCommerce fulfillment and logistics management experience
-Excellent communication and team building skills
-Invested in thoughtful consumerism and sustainable living
-Strong technical skills: Proficient in Excel, Google docs, Dropbox, Asana, email, and Warehouse Management Software
-Comfortable taking action without input from others. Independent in thinking and action.
-Fulfillment management experience
-Inventory management experience
-Reliable, detail oriented, resourceful, and a creative problem solver
You Are:
Passionate about logistics and delighting the customer. Self-motivated. An independent worker. A strong listener and communicator. Reliable. A wearer of many hats.
Our Values:
-Positive, transparent, inclusive
-Question assumptions. Experiment often. Fail fast and cheap. Learn and improve.
-Well done is better than well said.
How to Apply:
Send the following documents to jobs@woolandprince.com:
-Resume
-Cover letter
-Use "Warehouse Manager Application" as your email subject. This helps us weed out spam.
Warehouse Associate
About Wool&Prince:
Wool&Prince makes better, longer-lasting apparel that naturally resists odors and wrinkles—thanks to superfine merino wool.
We're a small (but growing) team located in Portland, OR. When we're not spreading our love of wool, we're changing the way people think about clothing.—less is more. When a need arises, buy quality over quantity.
About Our Warehouse
We have a 7,200 sq ft space near the Portland airport with a crew of three to five people.
Job Description:
Wool&Prince is looking for an individual with at least 2 years experience in eCommerce fulfillment, logistics, or service related job. As the warehouse associate, you will be responsible for a variety of task such as picking, packing, receiving, organizing, cleaning, and refurbishing. This is an independent position with minimal oversight in a small organization. You will not be sitting in an office.
Warehouse Associate Responsibilities:
-Deliver the right product in the right packaging to the right customer with the right shipping method
-Process returns and exchanges
-Manage shipping costs
-Inbounding: shelve the product away properly
-Inventory management: Maintain correct inventory and conduct regular inventory counts on low stock items
-Willing to put in longer hours around the holiday season
-Maintain IT systems, specifically printers and computers
-Resolve customer service issues or product information requests as needed by the Customer Experience Department
-Investigate customer complaints involving such matters as damaged product, picking, packing, etc. Make adjustments as necessary to insure customer satisfaction.
Qualifications:
-Wool&Prince is looking for an individual with at least 2 years experience in eCommerce fulfillment, logistics, or service related job
-Invested in thoughtful consumerism and sustainable living
-Excellent communication skills
-Strong technical skills: Proficient in Excel, Google docs, and email
-Comfortable taking action without input from others. Independent in thinking and action.
-Reliable, detail oriented, resourceful, and a creative problem solver
You Are:
Passionate about logistics and delighting the customer. Self-motivated. An independent worker. A strong listener and communicator. Reliable. A wearer of many hats.
Our Values:
-Positive, transparent, inclusive
-Question assumptions. Experiment often. Fail fast and cheap. Learn and improve.
-Well done is better than well said.
How to Apply:
Send the following documents to jobs@woolandprince.com:
-Resume
-Cover letter
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Wear Tester
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Wear Tester (Portland, Or)
Description:
Help bring our product to life by being a Wear Tester for men’s and women’s merino wool lifestyle apparel. We are always on the lookout for people to try on our product so our team can gather valuable fit information from real people like you.
This posting is to collect names and sizes of potential wear testers in the Portland, OR area. Please review the below expectations and submit your info if interested. We will contact anyone that fits our needs later on.
Expectations:
-Must have availability weekdays between 9-6pm and live in the Portland, OR surrounding area.
-If selected, during the initial 15 minute "go-see" we will take your measurements and have you try on a couple items. This portion is unpaid.
-If we do a full fitting, rates are $30 for the first half hour, additional $15 each 15 minutes over.
-Fittings usually range from 30-60 minutes in our SE Portland office with our Designer and Tech Designer. Our office is stocked with an air purifier and hand sanitizer and all participants will be wearing masks.
-During Fit sessions, we are looking for honest feedback on how the garments fit and feel on the body. We ask questions, but also expect you to tell us if something feels weird, so some garment knowledge is helpful.
-Occasional take-home wear testing may be involved.
-Fittings would happen a few times per year.
Sizes Needed:
FEMALES:
-Sizes XS, M, XL, 2X
-Age 30-70
-Height between 5'6" and 5'10"
MALES:
-sizes XS, S, M, XL, XXL
-Age 30-60
-Height between 5’9” and 6’4”
To Apply:
Please email helena@woolandprince.com with the following information:
-Age
-Height
-Top/Pant/Dress size
-Chest / Waist / Hip Measurements if possible
-1 full body, clothed photo of yourself
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Marketing
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Marketing Manager
About Wool&Prince:
Wool&Prince makes better, longer-lasting apparel that naturally resists odors and wrinkles—thanks to superfine merino wool.
We're a small (but growing) team located in Portland, OR. When we're not spreading our love of wool, we're changing the way people think about clothing.—less is more. When a need arises, buy quality over quantity.
About You:
Wool&Prince is looking for an individual with 5 to 10 years of consumer marketing and brand building experience. You're a natural leader when working in groups. You communicate clearly and geek out with project management tools (ie asana or slack channels). Your friends would describe you as organized and a planner. You're looking forward to being responsible for the growth of Wool&Prince.
You're hungry for new experiences, enjoy learning on the fly, and you can make an impact right away. You are personable, detail oriented, creative, and an initiative-taker. You're a a team player who passes the airport test.
Responsibilities:
Lead marketing team consisting of a full-time communications specialist and freelance graphic designers, photographers, and developers)
-Create and manage marketing calendar
-Develop strategy and execute launch for each product across all digital channels (email, social, web, PR, affiliate partners)
--Unique marketing story for each product
--Photography (lifestyle and studio)
--Product copy
--Ad creative
-Create and execute paid social and paid search marketing strategy in partnership with external agency
-Create and execute catalog strategy in partnership with external agency
-Manage and develop blog content in partnership with freelance writers
-Measure KPIs
-Increase customer loyalty, AOV, and conversion rate
-Develop partnerships (ie Snarky Nomad boxer brief 2.0)
-Market research
--Annual survey (NPS)
--Competitive positioning
Qualifications:
-Invested in thoughtful consumerism and sustainable living
-Excellent written and verbal communication skills
-Excellent analytical skills
-5 to 10 years of consumer marketing and brand building experience
Our Values:
-Positive, transparent, inclusive
-Question assumptions. Experiment often. Fail fast and cheap. Learn and improve.
-Well done is better than well said.
How to Apply:
Send the following documents to jobs@woolandprince.com:
-Resume
-Cover letter
-Use "Marketing Manager / Project Manager Application" as your email subject. This helps us weed out spam.
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Graphic Design and Photography
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Graphic Designer
About Wool&Prince:
Wool&Prince makes better, longer-lasting apparel that naturally resists odors and wrinkles—thanks to superfine merino wool.
We're a small (but growing) team located in Portland, OR. When we're not spreading our love of wool, we're changing the way people think about clothing.—less is more. When a need arises, buy quality over quantity.
About You:
Wool&Prince is looking for an individual with 5+ years of graphic design experience. You're looking forward to being responsible for the visual identity of Wool&Prince and our sister-brand, wool&.
You're hungry for new experiences, enjoy learning on the fly, and you can make an impact right away. You are personable, detail oriented, creative, and an initiative-taker. You're a a team player who passes the airport test.
Responsibilities:
-Design around five emails a month and create email in Mailchimp, our email provider.
-Design ads for paid social each month like these
-Building content pages like this and this
-Edit images
-Design graphics for web and print
-Establish brand design guidelines
Growth Opportunities
-Lifestyle photography/videography and content creation
-Packaging design
-Art direction
Qualifications:
-Invested in thoughtful consumerism and sustainable living
-Excellent design and verbal communication skills
-5+ years of graphic design experience
Our Values:
-Positive, transparent, inclusive
-Question assumptions. Experiment often. Fail fast and cheap. Learn and improve.
-Well done is better than well said.
How to Apply:
Send the following documents to jobs@woolandprince.com:
-Resume
-Cover letter
-Use "FIRSTNAME LASTNAME Freelance Graphic Design Position" as your email subject. This helps us weed out spam.
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