We will gladly process returns or exchanges for up to 30 days after the date of delivery for unworn garments only (trying on a garment does not preclude you from returning or exchanging).*Exchanges and returns for store credit are free, while returns for refund are subject to a $6 fee.

We've partnered with Happy Returns to provide two options for a seamless, easy return process. You can print a prepaid label at home or visit your local Happy Returns Bar to drop off your item. When dropping off at a Happy Returns bar, you will need the QR code they send you plus the barcode on the item for them to scan in. For either option, please visit returns.woolandprince.com to start your return/exchange.

Special note: We don't accept any underwear returns/exchanges for hygienic reasons. Please check your measurements against the size guide before purchasing. We recommend ordering one pair to verify your correct size before ordering multiples. Additionally, items received for free as part of our gift with purchase appreciation event are ineligible for return or exchange.