About Wool&Prince:
Wool&Prince makes better, longer-lasting apparel that naturally resists odors and wrinkles—thanks to superfine merino wool.

We're a small (but growing) team located in Portland, OR. When we're not spreading our love of wool, we're changing the way people think about clothing.—less is more. When a need arises, buy quality over quantity. 

About Our Warehouse:
We have a 17,000 sq ft space near the Portland airport with a crew of five people.

Job Description:
Wool&Prince is looking for an individual with at least 2 years experience in eCommerce fulfillment, logistics, or service related job. As the warehouse associate, you will be responsible for a variety of task such as picking, packing, receiving, organizing, cleaning, and refurbishing. This is an independent position with minimal oversight in a small organization. You will not be sitting in an office.

Warehouse Associate Responsibilities:
-Deliver the right product in the right packaging to the right customer with the right shipping method
-Process returns and exchanges
-Manage shipping costs
-Inbounding: shelve the product away properly
-Inventory management: Maintain correct inventory and conduct regular inventory counts on low stock items
-Willing to put in longer hours around the holiday season
-Maintain IT systems, specifically printers and computers
-Resolve customer service issues or product information requests as needed by the Customer Experience Department
-Investigate customer complaints involving such matters as damaged product, picking, packing, etc. Make adjustments as necessary to insure customer satisfaction.

Qualifications:
-Wool&Prince is looking for an individual with at least 2 years experience in eCommerce fulfillment, logistics, or service related job
-Invested in thoughtful consumerism and sustainable living
-Excellent communication skills
-Strong technical skills: Proficient in Excel, Google docs, and email
-Comfortable taking action without input from others. Independent in thinking and action.
-Reliable, detail oriented, resourceful, and a creative problem solver

You Are:
Passionate about logistics and delighting the customer. Self-motivated. An independent worker. A strong listener and communicator. Reliable. A wearer of many hats.

Our Values:
-Positive, transparent, inclusive
-Question assumptions. Experiment often. Fail fast and cheap. Learn and improve.
-Well done is better than well said.

How to Apply:
Complete this form