Shipping Deadlines (from US warehouse):
12/14 noon PST - standard domestic shipping
12/19 noon PST - express domestic shipping
11/20 - international shipping
Holiday Return Policy:
Purchases made between November 1, 2023 and Dec 31, 2023 have an extended return period. These purchases may be returned by either January 10, 2024 or 30 days after delivery, whichever is later. All other terms of our standard “Return Policy” still apply.
Exchanging a gift?
US-based Customers: You will need the original order number and billing zip code of the purchaser/gifter, then visit https://returns.woolandprince.com to complete your exchange.
International Customers: please email us at firstname.lastname@example.org
Please note: Refunds must be made to the original payment method. Gift cards are non-refundable, and items listed as final sale (Retiring items) are not eligible to be returned or exchanged.